
A new hybrid teaching space at City
Hybrid delivery at City St. George’s, University of London
Hybrid delivery, formerly known as Inclusive Synchronous Learning Activities (ISLA), is a pedagogical and technical method for live teaching simultaneously to students who are both on campus and online. Academic staff simultaneously present to their class face-to-face and online using MS Teams or Zoom. A camera broadcasts them to the online audience, and microphones pick up all speech in the room for the remote learners. This is often known as hybrid, multi-modal or dual delivery teaching.
Hybrid rooms are primarily intended to enable interaction between students and lecturers and so are best suited for smaller class groups (max. 30-40 students, total). It essentially comprises an additional layer of technology, including a large display screen for the chat window and gallery view, a second camera directed at the in-class students for those online to see, and additional ceiling microphones installed throughout the room to pick up discussions.
Hybrid enables the following benefits:
- Brings together a diversity of perspectives
- The whole class can interact with each other in real time
- Allows students to join classes when it is impossible to attend
- Time-efficient
- Provides student choice about mode of attendance
But it has the following challenges to be aware of:
- Complex to manage and teach the session
- Requires familiarity with technical setup
- Limitations on suitable rooms
- Limitations on class sizes
- Vulnerable to changing circumstances (e.g. illness or a further lockdown)
- Vulnerable to technology issues
- Risk of inequitable experience
These are some of the existing terms that the HE sector is using as a taxonomy for synchronous teaching with a significant uptake in this hybrid approach since the Coronavirus pandemic and some before*. Many institutions have created these types of space now and for the future;
- Hybrid
- Blended
- Multimodal
- Blended Synchronous
- Hyflex*
- Equitable model
The typical approach in the early days of the Pandemic was either complex or very basic and DIY, often not well thought through or technically complicated, largely through understandable reactive and tactical reasons. But without thoughtful planning, it has significant implications for a poor student experience, mainly in terms of compromising an inclusive learning experience. There are issues around digital poverty, accessibility and home environments, with potential risks to stress levels and studentsโ mental health. Equally, it has substantial ramifications for teaching, as there are concerns with technical operability, module and course design, timetabling, classroom management, co-facilitation, preparation and assessment, for example.
Hybrid teaching often requires the intensive use of technology, which needs to be carefully designed and pedagogically supported. The coronavirus pandemic forced a shift to online learning that represented a once in a lifetime opportunity to redesign the curriculum, particularly with a greater focus on active learning, less reliance on large-group didactic teaching delivery and opportunities for progressive and positive changes.
We know that passive learning, mainly in undergraduate education, is based on lectures but can be changed for the better by converting more course delivery to active and blended learning.
Hybrid delivery allowed City St. George’s, University of London, to begin to overcome the traditional barriers to active learning by creating opportunities for greater equity, engagement and enhanced educational experiences. It has opened up the potential for greater inclusivity, with digital accessibility reconsidered and the possibilities for wider audiences of students. But it is not simple!

Small hybrid space
This small seminar room for law students is equipped with 2 LCD screens, one for content and one for the gallery view for students in class
“It’s very exciting to teach in this room, my students were quite wary at first, but now they enjoy the dynamics of our hybrid classes.“
Educator at City


